Case Management

Avoid pitfalls that could jeopardize your brand’s future

We’re committed to your long-term success—and that means keeping you one step ahead of ever-evolving marketplace requirements.

Navigate complex marketplace requirements with confidence

Selling on platforms like Amazon and Walmart means adhering to ever-changing, complex policies that can feel overwhelming. Even minor missteps can result in severe consequences, including listing removals that jeopardize sales and long-term success.

Position your brand for long-term marketplace success

Our experienced team resolves listing issues efficiently and ensures compliance with marketplace regulations. We treat your brand as our own, diligently keeping your listings active, healthy, and positioned for sustainable growth.

How we keep your listings on key marketplaces

Scrupulous Listing Management

An ever-evolving and expansive list, prohibited words, customer complaints, safety claims, and excessive return rates are some of the leading causes of listing removals. As experts, we understand the triggers to avoid, performing detailed audits of all listings to minimize risk and keep them active.

Extensive Internal Experience

With years of experience driving successful outcomes for thousands of cases, we are able to identify and solve issues before they impact sales. We proactively monitor your listings to ensure they are healthy and active.

External Representative Support Network

Our external network of representative support as well as legal and consultative advisors ensure we are equipped with the best tools for success when navigating challenges for our Brand Partners.

Acadia Commerce has been instrumental in helping us scale our Amazon sales. Their team has done an outstanding job with our A+ content, ASIN optimization, and managing our ad campaigns. In just four months, we’ve already seen our sales triple. Their support team is knowledgeable, thorough, and always available when we need them. We highly recommend Acadia Commerce to any brand looking to grow on Amazon.

Leaha Franks Instantly Ageless

Our brand's Amazon presence was lackluster until Acadia stepped in. In a short time, they helped us stand out in the competitive lash and brow serum category. Acadia created clean and beautiful A+ Premium content, strategically optimized our listings with keywords, enrolled our products in Brand Registry, and unified our product family through ad display. Acadia also was proficient in navigating Amazon's processes which helps a brand with their time management. As well, their defense marketing strategy for products is invaluable. The Acadia team is responsive, professional, and easy to work with, providing seamless communication and asset approval tools. I highly recommend this agency and distributor to any brand looking to quickly improve their Amazon presence and increase sales.

Nicole Piggot Brand Manager of Rocasuba

Acadia Commerce has been a game-changer for our Amazon sales. Their strategic approach to PPC and SEO has significantly boosted our product visibility. The team is knowledgeable, responsive, and truly cares about our success. Highly recommend!

Jessica T Founder of ECG Products

Working with Acadia Commerce was the best decision we made for our Amazon business. Their data-driven strategies helped us optimize our listings and maximize conversions. The results speak for themselves—our revenue has doubled!

Mark D CEO of TNG

I’ve worked with several Amazon marketing agencies, but Acadia Commerce stands out for their transparency and results-driven approach. They provide detailed reports and insights that help us make informed decisions. Our ROI has never been better!

Liam R Director of HNT Essentials Co.

Acadia Commerce is the secret sauce behind our Amazon success. Their team’s creative strategies and deep understanding of Amazon’s algorithms have helped us scale faster than we ever expected. It’s like having an in-house expert team!

Emma W Founder of Pure Beauty Inc.

Working with Acadia Commerce has been a truly positive experience for us at New Age Imports, Inc. From the start, our business relationship has been built on clear communication, professionalism, and reliable transactions. Acadia Commerce has proven to be a trustworthy and efficient partner, and we look forward to continuing this strong collaboration for years to come.

Avi New Age Imports, Inc